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Local Government

Over 65% of councils in the Netherlands and 35 councils in the UK have already made the jump. When will you join them in tackling budget shortage, transformation and customer focus with us?

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Engage Process in the UK 1

 

Partner with the local govermnent BPM market leader


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Driving Cost Efficiency

Changes to the funding system is forcing councils to implement widespread budget cuts. Optimising business processes unlocks savings whilst keeping service quality up.

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Compliance & Risk Management

Whether it is implementing GDPR or ensuring your council can report on critical processes, with the Engage Process platform you create the required library and get your staff involved.

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Service Transformation

Shifting customers to an online first service model is paramount in driving customer experience and finding sustained cost savings. Redesigning processes ensures your transformation succeeds.

Simplicity, it's easy to use and to share with others. Using it in a workshop setting is brilliant, it allows the focus to be on what happens rather than keeping track of post-its and added notes. The ability to calculate costs and timings is impressive. Even using gut-feel estimates, the overall outcome is as close to the actual cost as you will get. (source: Capterra)
Nicola Ratcliffe
Transformation Consultant

Because its simplicity of describing a process it is easy to use. Also the possibility to optimise and request feedback on existing processes is a nice feature to keep everything up-to-date. After following a workshop (definitely recommended, very educational, interactive and even fun) all users where very motivated to start working with Engage Process. (source: Capterra)

Dirk Bakker
Breda City Council
Explore Local Government Content

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3 Benefits from Lead Time Improvements

Lead times at companies are often much greater than the actual time spent on processing a request, especially at administrative organisations. It is symptomatic for organisations failing to see that...

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Successful Implementations of Continuous Improvement

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Case Studies for Local Goverment

City of Edinburgh Council Drives Cost Effectiveness

While using the Engage Process Suite, the City of Edinburgh Council achieved £175k of savings. They anticipated a further 800k of savings. On top of that, they managed to map over a thousand...

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Warwickshire Prevents Homelessness and Save Cost

The Preventing Homelessness Improving Lives (PHIL) project started three years ago to target and prevent homelessness cases before crisis, with a goal to keep those affected in their homes, improve...

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Stichtse Vecht Council: Lean Six Sigma Drives Efficiencies

A team of the City of Stichtse Vecht in The Netherlands were asked to improve their process and find efficiency and cost gains. The cross functional team from different departments, got together and...

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Easier, More Effective Business Process Management

Try the easier and more effective way of mapping processes, analysing them and driving improvements across your organisation. Get a free trial today

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